iphone not working for mac filtering

[Anjana A]

Hello team,

An iphone user not able to connect to guest wifi.

authentication method : mac filetering and aaa server is ISE.

user is getting profiled and the authentication page is not popping up for the user.

And the issue is faced by only apple users and not android devices.

Regards,

Anjana

[Mark Elsen]

 - What is the wireless platform (components) : controller model (if used)  , AP models , software versions ?

 M.

[Anjana A]

airos-wlc

wlc model:5520

wlc ios:8.5.182

ap model:2802i

ap mode:flex connect

iphone ios version:16.6.1

guest authentication:mac filtering/psk

[Mark Elsen]

 - Ref : https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html
  - Upgrade to https://software.cisco.com/download/home/286284738/type/280926587/release/8.10.190.0
     and try again , 

 M.

[Anjana A]

HI marce,

I have disabled the captive network assiatance bypass under the wlan.

Please  help us the exact bugid

Pls suggest any work around.

[Mark Elsen]

 - It's always advised these days for the aireos based controllers to use the last/latest release available as they are getting old and TAC support is diminishing ;  you are running a very old version ; as stated go for 
                https://software.cisco.com/download/home/286284738/type/280926587/release/8.10.190.0
                          and try again , 

 M.