01-31-2018 03:43 AM - edited 07-05-2021 08:11 AM
Hi!
I have a problem with a guest network I'm troubleshooting.
It seems to work just fine on just about every device except iOS-devices. On iOS devices the portal doesn't pop up automatically and it refuses to get redirected to the portal if you try to navigate to a page with https (most websites today). If you manually type in a http-adress it gets redirected to the portal.
The captive guest portal runs on ISE version 2.1.0.474 with a 5508 WLC version 8.2.151.0.
"config network web-auth captive-bypass enable" is enabled on the WLC.
Any ideas on how to make the iOS devices get redirected to the portal from https pages too?
11-19-2018 01:42 PM
I'm following some TAC isntructions but its not working yet.
Any ideas?
Please try to disable/enable captive-portal bypass via CLI:
config network web-auth captive-bypass {enable | disable}
and test if with it will be working.
After this change you need to reload WLC.
Here is more information:
If this will not help please try to adjust below WLC settings:
Enable to following configurations via the CLI/GUI:
CLI:config custom-web logout-popup disable
CLI:config network web-auth secureweb disable (***Only if the Apple Device does not use Safari***)
GUI: Enable Fast SSID Change
Disable the following configurations via the GUI:
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
DHCP Address Assignment Required................. Enabled
CCX - AironetIe Support.......................... Enabled
and try the one below as well:
Management – HTTP-HTTPS - HTTPS Redirection: Enabled
11-19-2018 01:48 PM
whats the log on ISE ? are you getting a redirect authorization policy ?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide