08-31-2020 02:38 PM - edited 07-05-2021 12:27 PM
Hey all,
I am currently testing iPSK for devices and so far it has worked fine until I tried to do an 8821 Cisco wireless phone. This connects, ISE shows it allowed, and it reconnects over and over and over. 700 times and counting. I've tested with a laptop, and even a roomba with no issues.
This is what sticks out for me, but not sure if it's the actual issue.
radiusTransportThread: Aug 31 21:16:23.066: c4:44:a0:3f:f6:3c Dot1x Authentication Error:Lrad Mac Address Received for client: c4:44:a0:3f:f6:3c is Zero
I've attached a client debug, but not sure if anyone else has tried iPSK and if they have run into issues.
WLC: 5520 running 8.8.130
ISE 2.6 Patch 7.
I don't think it's a WLC/ISE issue as it works with other devices
Solved! Go to Solution.
08-31-2020 04:38 PM
Based on the output provided, I can see below error msg and then client go through the association process again and again. If there is an opportunity, I would test the same configs with 8.10.130.0 WLC code version and check you have the exact same issue.
Dot1x Authentication Error:Lrad Mac Address Received for client: c4:44:a0:3f:f6:3c is Zero
Did not find more specifics about the given error msg on Cisco.com
HTH
Rasik
08-31-2020 04:38 PM
Based on the output provided, I can see below error msg and then client go through the association process again and again. If there is an opportunity, I would test the same configs with 8.10.130.0 WLC code version and check you have the exact same issue.
Dot1x Authentication Error:Lrad Mac Address Received for client: c4:44:a0:3f:f6:3c is Zero
Did not find more specifics about the given error msg on Cisco.com
HTH
Rasik
09-01-2020 06:11 AM
I'll give it a shot since it's just on my test controller.
09-01-2020 08:54 AM
Well, looks like 8.10.130 worked, so the fun part is I now have to look at and test a software upgrade also. I did have to laugh that a roomba worked fine with iPSK, but not an actual Cisco phone.
09-01-2020 03:18 PM
Good to hear it works in 8.10.130.0. If you ever hit weird issues like this it is always good to test with another code as most probably issue could be a software defect.
HTH
Rasika
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