Hello,
I facing an issue upgrading an AP4800. I don't like the version is too old to connect with the Controller or something more rudimentary. The controller is a 3800 ME 10.151. The Ap4800 is running 8.7.x.
I can get even to ping. Tried multiple ways with trunk, changing native vlan, etc using cross connect with a PC, etc, etc. PC can ping the AP but the AP won't ping the PC.
My conclusion I'm missing something very basic or this device may have HW issue or a corrupted SW. During my troubleshooting I found the error below while the AP is booting up (u-boot phase)
<<<SF: Detected N25Q32A with page size 64 KiB, total 4 MiB
Checking image signing.
Image signing verification success, continue to run...
Loading Marvel PHY firmware...
Ethernet transceiver PHY firmware download started:
Error: Download failed, PHY is not in waiting on download mode. Expected 0x000A
Ethernet transceiver PHY firmware download failed.
Failed to init Eth Marvel PHY (error)>>>
So I think the ethernet interfacing sw isn't loading (Failed to init). Anybody have a opinion here?
After boot I have got some show commands to check the ETH status.
<<<#sh ip int brief
Interface IP-Address Method Status Protocol Speed Duplex
wired0 192.168.224.131 static up up n/a unknown
wired1 unassigned unset up up 1000 full
bvi1 unassigned unset up up n/a n/a
wifi0 n/a n/a administatively down down n/a n/a
wifi1 n/a n/a administatively down down n/a n/a >>>
Speed and duplex unknown on wired 0? Another sign of ETH malfunction.
#sh controllers wired 0
wired0 Link encap:Ethernet HWaddr 78:72:5D:88:CB:78 eMac Status: DOWN
inet addr:192.168.224.131 Bcast:192.168.224.159 Mask:255.255.255.224
UP BROADCAST RUNNING PROMISC MULTICAST MTU:2400 Metric:1
RX packets:2127 errors:0 dropped:0 overruns:0 frame:0
TX packets:316 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:80
RX bytes:577433 (563.8 KiB) TX bytes:47954 (46.8 KiB)
#sh contr wired 1
wired1 Link encap:Ethernet HWaddr 78:72:5D:88:CB:79 eMac Status: UP
inet addr:192.168.224.131 Bcast:192.168.224.255 Mask:255.255.255.255
UP BROADCAST RUNNING PROMISC MULTICAST MTU:2400 Metric:1
RX packets:348 errors:0 dropped:1 overruns:0 frame:0
TX packets:112 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:80
RX bytes:81574 (79.6 KiB) TX bytes:13507 (13.1 KiB)
Pinging from AP to PC
48ap01-pr#ping 192.168.224.132
Sending 5, 100-byte ICMP Echos to 192.168.224.132, timeout is 2 seconds
.....
Success rate is 0 percent (0/5),
Pinging AP from PC
ping 192.168.224.131
PING 192.168.224.131 (192.168.224.131): 56 data bytes
64 bytes from 192.168.224.131: icmp_seq=0 ttl=64 time=0.516 ms
64 bytes from 192.168.224.131: icmp_seq=1 ttl=64 time=0.573 ms
64 bytes from 192.168.224.131: icmp_seq=2 ttl=64 time=0.595 ms
64 bytes from 192.168.224.131: icmp_seq=3 ttl=64 time=0.802 ms
--- 192.168.224.131 ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 0.516/0.621/0.802/0.108 ms
Show arp from AP
48ap01-pr#sh arp
Address Age (min) Hardware Addr
192.168.224.132 0 x:x:x:x:E6:C3
Show arp on PC
% arp -a
? (192.168.224.131) at x:x:x:x:cb:78 on en9 ifscope [ethernet]
I'd like to be wrong but I thing is a HW issue or corrupted SW.
Anyone have a suggestion?
Is there a way to start fresh like dowloading using something like ROMMON on other APs? but how if can get the thing to even ping.
