ISE database error

[sawosankung]

Hi All,

We have three ISE engines in a cluster but one of them consistently develops database error. It happened more than four times already to this ISE box since deployment, which is also the Secondary (Admin) and Pri (M&T) for the cluster. We upgraded the cluster to ver 1.1.1 in May 2013 and the same box crashed again yesterday. The Pri (A) and another model ISE-3315 have no issues at all.

The problematic box is an ISE-3395-K9, and it supports our main user site of about 2000-2500 endpoints. The error that appears in the Pri (A) engine is "Replication & Sync disabled". It appears that the database replication stops and doesn't recover. 

Any tips and comments will be highly apprciated.

Thanks

Sankung

[sawosankung]

one more thing .. yesterday we deregistered the box and rebooted it but couldn't register it again. When we tried to register it again the Pri(A) gives error message: .. not in standalone mode. It appears the engine is still not in "standalone".

Is there a way to force the engine to go into Standalone mode?

Thanks

Sankung

[George Stefanick]

You should post this in the AAA Identity forum.

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[Ravi Singh]

This error occur due to certificate mismatch or if there is higher queue count for replication. I would suggest you to Clear queue count on PAP and PSN nodes where necessary. Bring up nodes and monitor once

Stability is apparent.