03-18-2024 01:58 AM
Hello all,
Having trouble with our local Auth where users will have random drop outs when one in a static location or moving around the building. from the logs and test we have done it looks like the AP's radius isn't responding to the clients. please see below
-- Update
Cannot seem to reproduce the above errors we're now getting random disconnects with the following error
| Mar 18 11:48:34 | SGUK-BSTL000081 | 802.11 disassociation | unspecified reason |
Any ideas ?
03-18-2024 02:29 AM
Hi Daniel,
how is the SSID encryption configured?
Are you using "WPA1 and WPA2" or "WPA2 only"?
I am asking because according to your screenshot, your clients are trying to connect with WPA1.
We have observed the same messages in log with iPhones, which always try to connect with WPA3 on our local auth SSID.
03-18-2024 02:33 AM
SSID is configured with WPA 2, Ill run some more tests on more devices see if WPA 1 is being used when it shouldn't.
Thanks for the spot !
03-18-2024 04:07 AM
Are there any firewall rules that could be blocking communication?
03-18-2024 04:34 AM
We only have a block rule for managment side.
Also will note this is the only SSID effected by preformance issues with random drop outs and is only SSID using localauth
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide