Minor alert in Cisco prime 3.7 config differences found between pi and controller

[Nadia Bbz]

Dear team ;

kindly i have minor alert in cisco prime config differences found between pi and controller , i tried to resolve it by going to configure -> Audit Now , after auditing i  get only one option Restore Prime Infrastructure Values to Controller but i want to Refresh config from controller not Restore Prime Infrastructure Values to Controller

i hope someone would help me out

thanks

[Mark Elsen]

 - Try this path to go to the audit : 1) Choose Configuration > Network > Network Devices, then select Device Type > Wireless Controller.

  2) Select the appropriate controller 3) Click Configure -> Audit now. After audit the refresh config from controller option should be present.

 M.

[Nadia Bbz]

thanks for your prompt reply

 unfortunately the option refresh config from controller don't appear as show in picture attached 

[Mark Elsen]

    - Did you try the full-procedure as I explained ?

 M.

[Nadia Bbz]

yes of course as show in attached 

[Mark Elsen]

 - What is the controller-model ? Also , use the latest patch for PI3.7 and also the latest  device pack , for this Prime version. Check if the problem then persists or not.

 M.

[samuel.alexandre]

Hello Marce, It seems that this option (refresh config from controller) is no more available according to the defect id "CSCvu16054 - Remove "Refresh config from controller" references from Prime Infrastructure's User Guide" (The behaviour is the same in CPI 3.9).
Is there any other way to achieve the same ? Thank you !

[samuel.alexandre]

Just to reply to my previous update :

=> It seems that the "Refresh config from controller" option has been replaced by the “SYNC” option according to the defect id "CSCux33717 - Sync not "Refresh Config" to config w/l devices in PI 3.0 User Guide".

=> In addition, and as per the user guide, both options do not allow to refresh / re-populate the templates from the WLC to the CPI  "Choose Refresh config from controller to pick up the device for this configuration from the device. Templates are not refreshed as a result of clicking Refresh Config from Controller." (which can make sense).