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My IP phone not connected at my home

while i am in office, i have my IP phone connected with network. whereas now i am doing work from home but my IP phone not working even i am working my office server via VPN. at home i have good internet speed.

1 Reply 1

Muhammad Awais Khan
Cisco Employee
Cisco Employee

Hi,

 

Can you share brief details about your environment ? Are you using on-premise Call-Maneger in your office ? IP addresses for your call-manager are reachable through home ?

 

Also, when you connect phone at home, did you define IP Addressess statically or getting through DHCP ? If DHCP, then did you add option 150 in the DHCP settings which define ip address of your Call-Manager/Communications Manager ?

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