Need to log into Mobility Sevices Engine

[robert.huang]

Hi Everyone.

Sorry if anyone already addressed this issue before. I just can't find it.

The preious wireless technician left our company and didn't leave the password. Now we need to re-ip the WCS, WLC and MSE. The only problem left is with the MSE.

From the WCS, I can see the username for the MSE is admin, and the password shows asterisks.

Also from Security Index Detailed Report in the WCS, I can see the following description,

Device Security Issue: Mobility Service Engine  Mobility Services Engine user has default password configured. 
Security Solution: Configure strong password for the users on the Mobility Services Engine

I did a research and from this link (http://www.cisco.com/en/US/docs/wireless/mse/3350/6.0/CAS/configuration/guide/msecg_ch2_CAS.html), it's saying "

The default username and password are both admin. "

However when I tried to SSH to this MSE(model# 3310), MSE asked for username and password. I put admin/admin there and got an error mesage of "password authentication failed". I am thinking there is another default password for this MSE. Anybody can help? I don't want to go through the password recovery process. Another question is that if anybody can point me a link of how to change the IP address of the MSE.

Any input will be greatly appreciated.

Robert

[Stephen Rodriguez]

Robert,

     If you don't have the password, then you'll have to go through the recovery process.

http://www.cisco.com/en/US/docs/wireless/mse/3350/quick/guide/mse_qsgmain.html#wp1053115

To change the IP, you can go through the setup script once you can get in.

/opt/bin/setup.sh

IIRC

HTH,

Steve

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