New installed NCS doesnt send alarms

[hanwucisco]

The mail server/receipt setting are fine. and a test mail went well to the receivers. we send critical alarms to the receivers, and

However won't send the alarms. the followings are some related configure.

thanks,

[ramkris2]

If the test mail gets sent successfully, the alerts would be using the same mail server settings as well.

If you have virtual domains configured in NCS, please make sure these E-mail notifications are enabled for that domain/user.

Ram.