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Painted Access detects PC as a mobile device

ALEJO_AMAYA
Community Member

I WOULD LIKE HELP, SINCE WE CURRENTLY HAVE CREATED TWO WIFI ONE FOR ONLY WINDOWS AND MAC OS AND ANOTHER NETWORK FOR MOBILE DEVICES BUT WHEN WE ACTIVATE THE POLICIES SO THAT ONLY PCS CAN BE CONNECTED IN A NETWORK, SOME MERAKI DETECTS THEM AS MOBILE DEVICES, SOMEONE KNOWS HOW SOLVE THIS CASE.

4 Replies 4

MerakiGnome
Meraki Community All-Star
Meraki Community All-Star

hi @ALEJO_AMAYA , i'm afraid the OS detection is pretty limited as you've discovered and your experience is pretty typical with this feature.

Do you have any other method of recognizing PC's and MAC's i.e via use of a domain and NPS?

Darren OConnor
https://www.linkedin.com/in/darrenoconnor

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

The Meraki dashboard has NEVER shown devices or OS's accurately.

Meraki APs identify clients using a technique called OS fingerprinting. Each OS, and sometimes version of an OS, has a unique DHCP fingerprint. By examining a client’s DHCP request, we can tell which OS it is running.

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Your defect Caps-Lock key is much more severe than missing client classification ... 😉

--
If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

MerakiGnome
Meraki Community All-Star
Meraki Community All-Star

🤣😂🤣😂 he’s clearly enraged

Darren OConnor
https://www.linkedin.com/in/darrenoconnor
Review Cisco Networking for a $25 gift card