Password Recovery Cisco WLAN Controllers

[mohankumarm]

Hi,

I would like to know the procedure for recoering passwords on Cisco 2000/ 4000 series contorllers.

Please Help!

Thanks and Regards,

Mohan

[drees]

Sorry, you have to reset to factory defaults. Then reconfigure. Here's the TAC Case

Solution # K52826052

Title How to recover a password on the Cisco Wireless LAN Controller

Core Issue

Resolution

There is no password recovery option on the Wireless LAN Controller (WLC). You need to set the WLC to factory defaults and reconfigure it.

In order to set the WLC to factory defaults, power cycle the WLC, press ESC Key during the boot up process from the console and select last option(5) to clear the configuration and reboot the Wireless Lan Controller.

Note:The new default username and password is "admin".

[Dmitry Halavin]

You can always use WCS (or any other SNMP tool) to create a new admin account... if you have snmp communities set up ofcourse.