Problem Enable Wirelles

[engividal]

I have a model with ap wap321-A-K9 V01 
problems when enabling wifi .

when I enable the radio Wireless>Radio>Basic Settings>Enable

The AP restarting and back to factory settings. I updated firmware.

My current firmware version is 1.0.4.4. But the problem persists.

We have only one network configurated on it, I've attached a file with the exported diagnostics.

[Charlie Moreton]

It seems that is AP is optimized to use the GUI for configuration.  Have a look at the Administration guide found here:

http://www.cisco.com/en/US/docs/wireless/access_point/csbap/wap121/administration/guide/WAP121_321_AG_en.pdf

It's not the easiest document to find, but I hope it helps you.

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

[engividal]

Hi Charles,

I already read this document and follow the wizard to configure the initial AP but at the end it restarts and back to factory settings .

Thank you for your help!

[Charlie Moreton · Accepted solution]

Very sorry to hear about that.  It sounds like you need to RMA this unit.

[engividal]

Thanks for you answer Charles.