Problem to modify the field "location" in an AP on WCS

[kevinmelka1]

Hello everybody,

I have a problem to modify the field "location" in an access point on WCS.

In fact, when i try to modify this field and then apply the modification, i have this error message :

"Error(s): You must correct the following error(s) before proceeding:

Error:Global Username and Password are not configured on the associated controller.  Please configure username and password on the associated controller before disabling 'Override Global Username Password'."

I made the modification on Chrome and Firefox but I always have the error message.

Nevertheless, i don't have this error message with other access points and other access points are configured without the option "Override Global Username Password".

I'm obliged to make the modification directly in the controller and not in WCS.

The problem is that i want to make the modification directly in WCS.

Could you help me please ?

Thank you in advance.

[George Stefanick]

After you made the chnage did you re sync WCS and the controller ? 

Also What version of wcs and controller code are you in ? 

[kevinmelka1]

When i make the modification directly in WCS, i have no problem, it syncs good.

The version of WCS is 7.0.230.0.

The version of the controller is 7.0.240.0 and the field recovery image version is 7.0.112.21.

Version

7.0.230.0

Version

7.0.230.0

Version

7.0.230.0

[George Stefanick]

Sounds like a TAC case to me ..

[kevinmelka1]

This is the solution :

Step 1 Choose Configure > Controllers or Configure > Access Points.

Step 2 Choose an IP address of a controller with software release 5.0 or later or choose an access point associated with software release 5.0 or later.

Step 3 Choose System > AP Username Password from the left sidebar menu. The AP Username Password page appears (see Figure 9-1).

Figure 9-1 AP Username Password Page