Good morning,
I have two 1815i AP with Mobility Express at home.
They are running since a couple of months and there is just one WLAN configured with PSK security.
Since 5 days more or less I started experiencing connectivity issues: mobile devices (laptops, smartphones and tablets) started to being disconnected when moving from one AP to the the other one.
in the ME GUI such clients were labeled as "excluded" in the client devices summary tab
By using the CLI, there is the evidence that the reason of the exclusion was "802.1X authentication failure" with some kind of "countdown".
The problem was not apparently affecting fixed devices (printers, media players, desktop PC, etc.) but trying to move than away from the original AP, also they started to being affected.
There is only one WLAN configured and the security was set to PSK, so I can not understand why this problem with 802.1X.
By using the CLI I disabled the exclusion check for 802.1X and for any other.
The behaviour then changed, but still connectivity issues: no more auth failures or exclusions, but client were no more able to roam from one AP to the other so that when they were moving, they found the new and better AP, tried to connect, but no way.
Then I restarted the Mobility Express and all the problems were solved.
Any idea?
