Random disconnects

tahequivoice · ‎05-14-2012

I have a customer with 2 AP1141N AP's that are setup with MAC authentication. They experience random disconnects. The AP's have 2 different bootloaders on them. Both are running 12.4(25d)JA1 code, boot on one is 12.4(18a)JA3, the other 12.4(23c)JA1.

The clients dont reassociate on their own, they have to be manually reconnected.

The ones that are most affected are the Macbooks.

Leo Laohoo · ‎05-14-2012

IOS has got nothing to do with the issue.

I've noticed that the WAPs are 1141, which means that the clients are using 802.11b radio. Have you checked for channel interferrence?

What are the signal strengths of the clients as seen by the WAP (Command: sh dot11 associate )?

What is the signal strength of the WAP as seen by the client?

When you say disconnect, can you be more specific? When the client "disconnects" does ping drop? Or is the client claims of "disconnect" on the application level (cannot receive email BUT can still browse the web)?