Remove Insufficient License

[hs08]

I have wrong assigment license for my AP, previously i assign DNA Advantages in the controller and i change to DNA Essential because this is license was purchased.

When the AP using DNA Advantages then in the smart account i have insufficient license and want to know how i can remove this DNA Advantages from the smart licensing.

[Saikat Nandy]

As far as i know, this licenses are mapped to your smart account and you 'might' not be able to remove those on your own (I am not 100% sure but this is what I remember from a discussion long back). You can reach out to the cisco licensing tac team. They can help you with this or else will be able to guide you to the right direction.

[hs08 · Accepted solution]

hi @Saikat Nandy 

The issue was resolved. What i do is remove the device from PID in CSSM then reregister the device to smart account.