Renewal Smartnet for Prime Infrastructure

[dedorosi]

Hi,

My Customer want to upgrade their existing Prime Infrastructure v2.2. They already convert the existing license (with cisco TAC) to smart licensing from v2.2 to v3.x using smart licensing and they already install the new PI software v3.4 to new server too.

My team already using CCW-R to quote renewal smartnet using the existing user PAK number and part number that come out is still using old version v2.x (R-PI2X-K9). The question is, Is it ok to renew smartnet for PI license and OS version v3.x using smartnet SKU code for v2.x?

Thanks in advance for the response.

[Ric Beeching]

This forum won't be able to assist with the right advice as that's definitely a question for the Cisco presales team rather than getting an opinion from us :)

Cheers,
Ric