rtu license installation

[Anjana A]

Hi,

We have 5520 wlc and we are using RTU license.

Currently we are using 100 license  and trying to add some more licenses , while trying add more license getting an error like "licenses  cannot added/removed  on secondary HA /SKU  controller.

Please let us know how to overcome .

Regards,

Anjana

[Sandeep Choudhary]

Make sure that your primary controller is active!!

With error code #licenses  cannot added/removed  on secondary HA /SKU  controller# --> IT seems that your secondary WLC is active and you are trying to add on it.

First make main controller as Primary and add the license there.

Regards

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[Anjana A]

Hi Sandeep,

Yeah you are correct!!

Tried manually switching the secondary to primary and able to install the licenses.

Forceful switch over command:

redundancy force switch-over.

Regards,

Anjana

[Sandeep Choudhary]

Glad to help.

Regards

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