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RV134W not connecting with provider, AirCard 340U

pablo.guia
Level 1
Level 1

I have a RV134W, with an ethernet lan.

I connected a AirCard 340U with a VIVO (Brazil) card.
In notebook / PC, works fine.. ..connect and works ok.
 
Both, RV134W and AirCard 340U have latest firmware version.
RV134W: RV134W-A-K9 V01 - 1.0.1.21
AirCard 340U: NTG9X15C_01.13.12.14 r18981 ntgrbc-fwbuild1 2014/07/11 13:48:17
 
But at RV134W.. ..recognizes, but not connects.
I have tested when ethernet connect is down, but not connect.
Show's connecting.. but not connect.
I have tried "USB is primary WAN" too, but it did not work.
I tried manual and automatic configuration, but it did not work.
 
An important point..
..setup page not shows user/password informations.
My SIM Card does not have a PIN lock, I tried with and without PIN password.
 
Failover & recovery
22098A53-A4F3-4E60-8F23-726A4B8401DB.png
 
Internet Setup
165D2511-77A6-46B5-8AA6-3C3EAC58F559.png
 
Mobile Network
3D4D58FC-81FF-4A7B-9598-611D13E57F13.png
 
Mobile setting - auto
132DE07E-F93B-49E1-B3F9-92C820A03F17.png
2 Replies 2

Hi

  Take a look on this link.   Sometimes ISP makes change in the device driver in order to adapt to a country or to insert their network information.

 On the cisco doc below, they mention this modem with AT&T support but we dont see any Brasilian ISP.

 

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwiaoKa8uuf2AhX3RzABHQt9D-8QFnoECAYQAQ&url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fdam%2Fen%2Fus%2Ftd%2Fdocs%2Frouters%2Fcsbr%2Frv132w%2FUSB_compatibility_matrix%2FRV132W_RV134W_compat... 

Well.. ...but when I connect (directly) to my notebook works fine..

..only only on RV134W I have the problem.

A strange behavior is that not showing user/password fields..

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