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Troubleshooting WCS Event log

beckman.yang
Frequent Visitor
Frequent Visitor

Dear Sir,

Many error message be appeared in WCS.

In that time , my customer claims that many subscribers can't use wireless. I am not sure whether it relationship with the error message.

Please see attach files and help me resolve it .

If you need more infomation, please tell me

Thanks

Best Rgds

4 Replies 4

George Stefanick
VIP Alumni
VIP Alumni

Look like clinet 44:58 may be config wrong. Also the security error count is very high. I would check the config of the ssids.

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
___________________________________________________________

Dear Sir ,

Thanks for your response.

As your request , I supply config at attach file.

Thanks for your help.

best Rgds

Dear Sir ,

Trap log in WLC have many error message counts.

Please see attach file and could you help me find out reason about the log ?

thanks

Best rgds

Lets focus on 1 issue at a time ... Find this client(00:12:0e:71:a4:a7) and see why its having issues with radius. This will clear some log issues.

167 Sat Mar 14 21:20:36 2009 RADIUS server 172.25.200.183:1812 failed to respond to request (ID 😎 for client 00:12:0e:71:a4:a7 / user 'unknown'

2) You have a few rouge aps. Identify these as freinds or foes and this will remove these from your list

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
___________________________________________________________
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