cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1022
Views
0
Helpful
5
Replies

Unable to join AP to controller

askodikara
Level 1
Level 1

                   Hi All,

I’m having a problem of joining new Aps( Ari-ap1242G-E-k9 ) to the following wireless LAN controller. WLC details as follows,

Model No - AIR-CT5508-K9

Software Version - 7.0.116.0

AP Model - ARI-AP1242G-E-K9

AP console logs attached in Error.jpg file

Thanks,

Asa

5 Replies 5

George Stefanick
VIP Alumni
VIP Alumni

What is the full model of your wlc ? I notice that you have E country code access points.

Sent from Cisco Technical Support iPad App

"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
___________________________________________________________

prakadeesh
Level 1
Level 1

check the country code.

Is the AP port on the correct VLAN?

Bill Levin
Level 1
Level 1

Based on the ap model number you would need to download the lightweight AP software for them to join. Right now these AP's are autonomous!

Sent from Cisco Technical Support iPad App

Based on the ap model number you would need to download the lightweight AP software for them to join.

The WAP (attachment) is running controller-based IOS.

I should have looked at your attachment first sorry about that.  Speaking of upgrades, have you considered upgrading the 5508 IOS?  7.2.111.3 has been out since September and may have a fix for the error you are running into.

Also someone ran into the same issue here: https://supportforums.cisco.com/thread/335438

They fixed this by changing the country code of the AP to be the same as the WLC.  3 people confirmed this before I stopped reading this post.

You can see how to configure the country code for the LWAPP using CLI from this document, page 8-108:

http://www.cisco.com/en/US/docs/wireless/controller/7.0MR1/configuration/guide/cg_lwap.pdf

Review Cisco Networking for a $25 gift card