User complaining slow when accessing wireless

[Ken Le]

Hi

Would like to check if there are users complaining slow when accessing wireless, AP3602i and WLC5508, any bandwitdh tool from Cisco can use
to really identify that the problem is with the WLC or merely the wireless traffic problem?

Or any other places or section I can check, example Cisco Prime ?

Thanks.

Regards,
ken

[Sandeep Choudhary]

paste the output of the command to check how you configured it:

sh wlan <id>

Regards

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[Ken Le]

Hi Sandeep,

Thanks for your reply.

Attached is the sh wlan 3 for the wireless configuration.

Appreciate your help.

[Sandeep Choudhary]

WLN configs look good.

it would be good if you can share your topology ...how your network looks like ??

[Ken Le]

hi Sandeep,

network topology is just simple layer 2 with wireless IP range for all the floors.

Another thing, would like to check if around 6Mbps/sec , is that consider normal for an access to the AP 3602i from your experience ?

Thanks.

[Scott Fella]

Setup and iperf server on the wired network and test throughput with a wireless iperf client.  What you want to isolate is if throughput is slow internal to the site or when traffic egress the site. This can help you pinpoint where you need to start troubleshooting.

Also, what are user saying about the slowness, than its slow?  I'm guessing your not onsite to see if you can reproduce or actually see if the wireless is slow?

-Scott 

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[Ken Le]

Hi Scott

Thanks for your reply. May i know if a tools is required to setup the iperf? I would do so once got the relevant info.

Regards