WAP4410N

[pluhn20nw]

I am having connection issues with the WAP4410N.  It keeps dropping and is very inconsistent.

Any ideas?

[mohanak]

WAP4410N - After 6-24 hrs wireless clients are unable to associate to AP

CSCtx62203

Description

Symptoms:
PROBLEM DESCRIPTION:
- After a period of 6 to 24 hours, wireless clients get dropped from wireless and cannot reconnect.
- Clients can see SSID, but are unable to associate with it.
- Subsequent client association attempt fails with error.
- When issue occurs, admin cannot access web UI, from wired or wireless computers.
- User must power cycle to resolve.

Conditions:
ENVIRONMENT: (typical)
No of units - 1 to 3
No. of wireless clients = 20 - 50 (between 3 AP)
Wireless clients = Mix of iPads, iPhones, Windows laptops, Mac laptops.

Workaround:
Power cycle (reboot).

[abwahid]

Hi,

Cisco released latest firmware update that resolves many of the issues you encountered. As a first step, we recommend installing the software, which you can find here:

https://software.cisco.com/download/release.html?mdfid=282414137&softwareid=282463166&release=2.0.4.2&relind=AVAILABLE&rellifecycle=&reltype=latest&i=rm

Once you've updated the firmware, you will need to do a factory reset and then manually reconfigure the access point to ensure all the old code is removed. I hope i will fix the problems.

[freaky2000nl]

Did you ever get this resolved? We have quite a lot of customers and usually my colleagues go for the default maintenance, but due to holidays I've been driving around a bit lately.

In 1 week I came across 3 customers with a WAP4410N, all running the latest 2.0.7.8 firmware and they all have the same issues. After anywhere from ~4 hrs to a week they'll have to reset it. Issues aren't consistent either, frequently DHCP will no longer work (which comes from the server, not the AP) and a such assigning a static IP will work. But frequently that won't help either and it doesn't seem to pass traffic and/or able to authenticate (WPA PSK) at all.

Not all too happy with these things.

[gohussai]

Its a BUG:CSCtx62203

Try upgrading the firmware.

[freaky2000nl]

They're all on 2.0.7.8 there is no newer firmware. The bugreport doesn't exactly match the issue, whilst connections are dead, webinterface is OK.

Thanks for the re' though.