WCS Internal TFTP not working

[valkyries]

Has anyone ever experienced an internal TFTP on WCS server not working?

I would like to backup the “controller configuration backup” to WCS internal TFTP server, but it always failed.

I used WCS Version 6.0.202.0

[ericgarnel · Accepted solution]

Are you running WCS on Linux?  If so, do you have the following:

tftp running

netstat -l |grep tftp

udp        0      0 *:tftp                      *:*

udp port 69 allowed through firewall

add the following line to /etc/sysconfig/iptables:

-A RH-Firewall-1-INPUT -p udp -m udp --dport 69 -j ACCEPT

and restart the iptables service

You should not have the redhat tfp package installed. WCS installs its own.  If so, you may want to remove it as it will compete to listen on udp 69.  rpm -e tftp-server from a root prompt will get rid of it, or just turn it off with "chkconfig tftp off"

check the tftp log file in

/opt/WCS6.0.202.0/webnms/logs

to what is happening with the WCS installed tftp server

We have been running WCS since 3.x on linux with no issues with tftp backups

[valkyries]

Thanks for the reply Eric

Yup we are using WCS running on linux.

Actually we bought the built-in Cisco WCS server, so I assume they already have everything set up.

But I will give it a try.

I will get back with the result.

Thanks before

[valkyries]

Thanks Eric.

It's work now.

Thank you for sharing the info.

[Vicki Cullis]

Has anyone else had this problem?

I'm running WCS on Windows Server 2003 Standard, and I have never been able to get the 2504 controller to back up to the internal tftp on WCS.

I get the error message that the TFTP service isn't running, but I can't figure out how to get it to run.

Thank you,

Vicki

[Scott Fella]

Check the services running on your windows 2003 server.  Or just back it up to another tftp server.

Thanks,

Scott

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[Vicki Cullis]

The service isn't running on WCS, but it should be. 

I'm sorry - I'm new to this - I can't figure out at all how to get the TFTP server running on the same machine as WCS.   It won't let me install a 3rd party TFTP program on it.

[Scott Fella]

Go to the windows services and restart the WCS tftp service.  You won't be able to add another tftp service if that one is already started.  You can disable the windows WCS tftp service and use another tftp server or just try to restart the WCS tftp service.  Have you tried to reboot the windows server?  That would be my last step to see if a reboot will start the service of if it will fail.

Thanks,

Scott

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[Vicki Cullis]

Hi,

I don't see any WCS tftp service listed in the running services.  I did reboot the WCS server and it's still not showing up.

I'd really prefer to use the default tftp service if I can.  I know I'm missing something dumb, but I can't figure out what that is.  Under Configure>TFTP servers, the WCS server IP is listed there.  I don't know where else to get it going.

Thanks,

Vicki

[Scott Fella]

Well maybe your best bet is to setup a tftp server on another machine and backup to that.  I typically backup to my machine anyways as I know that is the copy I want.

Thanks,

Scott

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