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WCS NOT RESPONDING ON LINUX SERVER

Angus Bishop
Level 1
Level 1

HI

In my site i am running WCS with 5.0 version on a Linux server .

From past 5 days i am seing the WCS application is not responding properly .

Once i restarts the server it is working for some time and again its getting unresponsive .

Did anyone faced similar issues .

Kindly suggest me how to troubleshoot this  issues . I am new with linux server

Thanks in advance

Angus

1 Reply 1

ericgarnel
Level 7
Level 7

A few questions....

the full version of WCS, the full version of Linux?

The CPU & Ram of the server.

Have you read the release notes for the version of WCS you are on?

Link for 5.2.130.0  http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS_RN5_2MR05.html

Shows server requirements & caveats

Are you running it on a vm? what else are you running on the server?

Are you monitoring the server to make note of cpu, memory & swap usage over time?

Is the underlying OS kept current with patches?

have someone who has some unix/linux knowledge assist you with top & sar commands on the command line.

Chances are you have an underpowered server and/or a memory leak condition either with WCS or the base operating system

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