Where is the serial number for 5508?

[keithsauer507]

I have to open a ticket with TAC on a 5508.    Friggin tac site wants a serial number, and unlike the competitors like Extreme and such, there's no simple question mark icon on this field that pops open a how to get the serial number.

Quick, tell me how do I find the serial number of a 5508 WLC so I can open a case why IOS devices will not stay connected to webauth public wifi, yet android devices do (only at one area of the building).

[ANDREAS LIEBE · Accepted solution]

Just issue "show inventory" on CLI

[Sandeep Choudhary · Accepted solution]

Login to GUI, Controller > Inventory

Regards

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[keithsauer507]

Thanks!  Both responses are valid solutions!

I was looking in the web UI on monitor and also SSH in trying show sysinfo or show system (which did nothing - even though its listed in show ? ).

I wish the Cisco case creation tool would link to that kind of information.  Or better yet It had all my service contracts in, I choose the WLC, you'd think it would be smart enough to know the Serial number by now.

I appreciate it and I was able to get my case open.