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Why do clients go missing in CMX?

pematthe
Level 1
Level 1

We have a number of CMX instances where we see clients that are clearly connected and associated that either do not not appear in the CMX UI or appear in the CMX UI but are not reported in the API output.

Checking the WLC output,, they are clearly within the RSSI cutoff limit (-66 for example)

Is there any diagnostic, under the hood, CMX queries that can be done to find out why these clients are not being reported through?

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