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Wireless Access Point hanging

Hi,

I have installed the AIR-AP1131AG-A-K9 ,it is connected to a Cisco 3750 PoE switch,the ISP Router also connected to the same switch.It is woorking fine....all of a sudden it is hanging up,no user is able to access the Internet.That time if I plug out the UTP cable and Plug in again at AP side,then it works fine....it happens twice or thrice a day ....What could be the probem.....Can anyone help me to resolve this issue.

Best Regards,

Stephen

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

What's the IOS version of your AP?

When this occurs, can you still get access to the internet via the switch?

Did your AP crash/reboot when this happens?

Hi Leolaohoo,

The following is the needed information for you.

Product/Model Number: AIR-AP1131AG-A-K9

Top Assembly Serial Number: FOC12155903

System Software Filename: c1130-k9w7-tar.124-10b.JA

System Software Version: 12.4(10b)JA

Bootloader Version: 12.3(8)JEA

System Uptime: 4 weeks, 6 days, 19 hours, 2 minutes

Your que:When this occurs, can you still get access to the internet via the switch?

My Ans:When this happens I did not check the internet access through switch.I will check and inform you.

Your Que:Did your AP crash/reboot when this happens?

No it is not.

Please revert back to me.

Thanks and Regards,

Stephen.

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