02-17-2012 09:16 PM - edited 07-03-2021 09:36 PM
Hi, im badrul..i got one problem regarding the wism module controller. as we know in wism module have 2 controller, controller 1 and controller 2. i try to configure that wism module. but only controller 1 can used. for controller 2, it not detect the IP address that assign by DHCP. i try direct console on console port 2 on wism module, but it not detect console also. so i need help from who expert on this matter to soft my problem.
02-17-2012 11:25 PM
Badrul,
Please issue the following commands on your 6500 CLI and post the output in a reply. Where you see
show module
show wism status
show wism mod cont 1 status
show wism mod cont 2 status
Justin
02-19-2012 04:11 PM
Thanks Justin on your respond
here the commands :
sh module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1329U59V
3 6 Firewall Module WS-SVC-FWM-1 SAD1311014S
4 8 Intrusion Detection System WS-SVC-IDSM-2 SAD124101TB
7 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1326T4VZ
9 10 WiSM WLAN Service Module WS-SVC-WISM-1-K9 SAD132500BX
10 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL15108PHU
11 4 CEF720 4 port 10-Gigabit Ethernet WS-X6704-10GE SAL1329U9DC
12 4 CEF720 4 port 10-Gigabit Ethernet WS-X6704-10GE SAL1416FNEH
13 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL1517CGRF
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0026.0b5b.46b4 to 0026.0b5b.46cb 4.1 12.2(18r)S1 12.2(33)SXH5 Ok
3 0021.a082.b420 to 0021.a082.b427 4.5 7.2(1) 4.0(4) Ok
4 0021.d869.d4e0 to 0021.d869.d4e7 6.4 7.2(1) 5.0(2) Ok
7 0024.1499.51d8 to 0024.1499.51db 5.9 8.5(3) 12.2(33)SXH5 Ok
9 0024.9774.2344 to 0024.9774.2353 2.3 12.2(14r)S5 12.2(33)SXH5 Ok
10 c89c.1d2f.5a78 to c89c.1d2f.5a7f 2.3 12.2(18r)S1 12.2(33)SXH5 Ok
11 0026.0b5b.4694 to 0026.0b5b.4697 2.9 12.2(14r)S5 12.2(33)SXH5 Ok
12 8843.e11b.4eb0 to 8843.e11b.4eb3 3.1 12.2(14r)S5 12.2(33)SXH5 Ok
13 e05f.b974.e7d0 to e05f.b974.e7d7 2.3 12.2(18r)S1 12.2(33)SXH5 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Centralized Forwarding Card WS-F6700-CFC SAL1329U27Q 4.1 Ok
4 IDS 2 accelerator board WS-SVC-IDSUPG CFBG8260009 2.5 Ok
7 Policy Feature Card 3 WS-F6K-PFC3B SAL1326SS36 2.5 Ok
7 MSFC3 Daughterboard WS-SUP720 SAL1326T1EZ 4.0 Ok
9 Centralized Forwarding Card WS-SVC-WISM-1-K9-D SAD1324048G 2.1 Ok
10 Distributed Forwarding Card WS-F6700-DFC3C SAL1516C139 1.4 Ok
11 Centralized Forwarding Card WS-F6700-CFC SAL1327TF1L 4.1 Ok
12 Centralized Forwarding Card WS-F6700-CFC SAL1414EZAX 4.1 Ok
13 Distributed Forwarding Card WS-F6700-DFC3C SAL1517CHK1 1.4 Ok
Mod Online Diag Status
---- -------------------
1 Pass
3 Pass
4 Pass
7 Pass
9 Pass
10 Pass
11 Pass
12 Pass
13 Pass
show wism status
Service Vlan : 900, Service IP Subnet : 20.20.10.254/255.255.255.0
WLAN
Slot Controller Service IP Management IP SW Version Status
----+-----------+----------------+----------------+-----------+---------------
9 1 20.20.10.1 172.28.40.11 5.2.178.0 Oper-Up
9 2 0.0.0.0 0.0.0.0 Service Port Up
show wism module 9 controller 1 status
WiSM Controller 1 in Slot 9 configured with auto-lag
Operational Status of the Controller : Oper-Up
Service VLAN : 900
Service Port : 9
Service Port Mac Address : 0025.84a9.a062
Service IP Address : 20.20.10.1
Management IP Address : 172.28.40.11
Software Version : 5.2.178.0
Port Channel Number : 417
Allowed-vlan list : 8,15,19,31,40-41,44,50-51,200,208,212,800,900
Native VLAN ID : 900
WCP Keep Alive Missed : 0
show wism module 9 controller 2 status
WiSM Controller 2 in Slot 9 configured with auto-lag
Operational Status of the Controller : Service Port Up
Service VLAN : 900
Service Port : 10
Service Port Mac Address : 0025.84ba.08a2
Service IP Address : 0.0.0.0
Management IP Address : 0.0.0.0
Software Version :
Port Channel Number : 418
Allowed-vlan list : 8,15,19,31,40-41,50-51,200,208,212,800,900
Native VLAN ID : 900
WCP Keep Alive Missed : 0
TQ again Justin...
02-19-2012 07:48 PM
Muhamad,
Thanks for posting your output.
Here are some quick observations:
show wism module 9 controller 1 status
...
Allowed-vlan list : 8,15,19,31,40-41,44,50-51,200,208,212,800,900
show wism module 9 controller 2 status
...
Allowed-vlan list : 8,15,19,31,40-41,50-51,200,208,212,800,900
OK, to try to recover from the unreachable wism controller 2 issue, try these steps:
1. Connect a console cable to the console port on wism controller 2 and start your console application
2. Separately, ssh/telnet to your 6500 (or on a console on another machine) and issue the command hw-module module 9 reset
... This will initiate a soft reload of the entire wism module
3. On your console, watch for your wism controller 2 to boot. When you see the the autoconfigure prompts, choose to exit autoconfiguration.
4. You should now be able to run through a basic setup wizard. Set the Service-Port config to DHCP (this should be the default).
5. When prompted to save and reboot, choose YES and this time around, you should see the controller come up and you will hopefully see that the service-port gets an IP
If you never see the wism controller 2 boot, then you may have a failed controller, so the next step may need to be a call into TAC.
Justin
02-22-2012 06:09 AM
thank you justin...
because willing help me to solve my problem and sharing your knowledge and skills. however, i'm not use yet your way to troubleshoot actually, because, after you give me the way to troubleshoot this matter, i try tu put console cable on console port controller 2, and then it display a basic setup. so, i'm just put the info that needed. and then service port interface was got the IP Address. and controller 2 can be used now.
thanks again justin..
02-22-2012 11:23 AM
Muhamad,
I'm glad to hear that your wism is alive.
When you get a chance, can you mark this question as answered for the benefit of future searchers?
Thanks!
Justin
06-25-2013 07:32 AM
Justin,
Thanks for the good info. your explanation fixed my problem!
03-23-2012 09:15 PM
hope anyone can help me again..
ok, i already install wism controller 1 and controller 2 and all connection is up. i want to move a AP in controller 1 to controller 2, i already set that AP use controller 2 as primary controler , and then i reset the AP. the problem is, the AP cannot move to controller 2 and in the same time its not in controller 1 also.
so, what the problem actually and how to solve this promlem?.
TQ
03-23-2012 11:55 PM
When you use the high availability, you need to make sure you use the controller name and ip address. Did you double check they are correct ?
03-25-2012 01:05 AM
thanks george...i did double check, i try again with another AP, move to controller 2 with set high availability, the problem still the same...
03-25-2012 08:13 AM
Is controller 1 and controller 2 in the same mobility group ? Is there an ACL anywhere that might prevent them AP moves?
03-26-2012 05:09 PM
Yes..already set in the same mobility group...but still cannot move...
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