WLAN SSID [status] Probe

[Ibrahim Jamil]

Hi Folks

Please have a look to attachment and advise me what is the reason of the problem and how to troubleshoot this?

[George Stefanick]

What is the secuirty on your wireless network ?

[Ibrahim Jamil]

Hi Attached

[George Stefanick]

I would do this first ... Create an SSID with no security. Attach your client and make sure all is good. THEN add your security in layers ... and see where it breaks. It looks like you are using MAC filitering? Is that right? Is your client on the approved list ?

What is your security ... WPA PSK or 802.1X?

[Ibrahim Jamil]

Hi

would y Please post me the most important commands witch y use when troubleshoot a client related Issue, from the controller to figure out,why this user is unable to connect or associate or even experiencing intermittent connection ,

[George Stefanick]

You have a few options ...

1) In the WLC CLI do >client debug then post your findings here

2) In the WLC GUI click on clients and then find your problem client and then see what PEM state the client is in. Post back what that state says

[Ibrahim Jamil]

what the below mean?how can i reach it?

"PEM state "

[George Stefanick]

monitor->clients->select your problem client and look at what state your policy is in ...

[Ibrahim Jamil]

Hi freind

thanks for ur reply, onother issue Pls Help,i have users got disconnected many time during the day what is the reason for that? btw all nic driver r up to date?however i have seen on the WCS the below errors:: unspecified errors"

[Ibrahim Jamil]

Hi

Attached PM

[George Stefanick]

Do you have this SSID mapped to your managment interface of your controller? What else does the state say .. watch it ... looking for something other than start ...

[Ibrahim Jamil]

Hi Gorge

Pls Check the below debug,from client have problem

*Feb 10 00:01:07.711: 00:24:ba:6b:7f:99 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
*Feb 10 00:01:07.711: 00:24:ba:6b:7f:99 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
*Feb 10 00:01:12.642: 00:24:ba:6b:7f:99 apfMsExpireCallback (apf_ms.c:418) Expiring Mobile!
*Feb 10 00:01:12.642: 00:24:ba:6b:7f:99 0.0.0.0 START (0) Deleted mobile LWAPP rule on AP [00:1c:45:41:cd:90]
*Feb 10 00:01:12.642: 00:24:ba:6b:7f:99 Deleting mobile on AP 00:1c:45:41:cd:90(0)

[George Stefanick]

yea, i need more then that bud... thats just a small piece of the debug ..

[George Stefanick]

can you explain some more about yout WLAN.. What security how many client what code is your wlc on etc ...

[Ibrahim Jamil]

Hi Goerge

wlc code is 6,we have 802.1x for wireless client authentication,clients get ip's from ms.dhcp