06-26-2015 08:39 AM - edited 07-05-2021 03:28 AM
So today, I get notified that since we updated to 8.1.102 when users try to connect to our GUEST wifi, they are presented with a screen that says 'Connect to Wifi' with a button that says 'Connect'. But when the users click on it, nothing happens, no page change, no redirect, nothing but the indication that you have clicked the button.
Is this a Chrome issue? Is this a Cisco firmware issue? Javascript? I am at a loss.
Dirk
06-27-2015 04:56 PM
Is this a Chrome issue?
Try with IE. If it works, with IE then it could be a potential Chrome issue. Has the Chrome firmware been upgraded?
Is this a Cisco firmware issue?
I don't have any complaint as of yet.
Javascript?
JRE been upgraded?
Have you tried other wireless clients, like smart phones or tablets?
06-30-2015 08:27 AM
Yes, it works with IE and FF.
Chrome is confirmed to be the latest version.
Not sure about Java itself.
07-01-2015 02:54 AM
Symptom:
"http://wwwin-tools.cisco.com/prrq/viewReview.do?action=show_doc&queueName=Quintessa&bugId=DRRaa52269" indicates:
Guidelines and Limitations
Follow these guidelines when using the controller GUI:
??? The GUI must be used on a PC running Windows 7, Windows XP SP1 (or later releases), or Windows
2000 SP4 (or later releases).
??? The controller Web UI is compatible with the following web browsers
??? Microsoft Internet Explorer 10 and later versions
??? Mozilla Firefox 32 and later versions
??? Google Chrome 38.X and later versions
??? Apple Safari 7 and later versions
??? You can use either the service port interface or the management interface to access the GUI. We
recommend that you use the service-port interface.
Conditions:
using chrome or Safari
Workaround:
using IE or Firefox
Known Affected Releases: | (1) |
07-01-2015 06:55 AM
My issue is for end users connecting to the guest WIfi, not for administrators.
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