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Cisco ASR9K %OS-SHMWIN-2-ERROR_ENCOUNTERED

robmabayu
Level 1
Level 1

Hi expert 

 

I have a problem with Cisco ASR9001, 

 

RP/0/RSP0/CPU0:Feb 14 07:41:49.711 UTC: fib_mgr[228]: %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: System memory state is severe, please check the availability of the system memory

RP/0/RSP0/CPU0:Feb 14 07:41:57.518 UTC: l2fib[304]: %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: System memory state is severe, please check the availability of the system memory

 

if I enter the config terminal, the following warning message appears

==================================

 

RP/0/RSP0/CPU0:ASR9K#conf t
Mon Feb 14 10:07:09.871 UTC

 


config[1036644698]: WARNING! MEMORY IS IN SEVERE STATE.
config[1036644698]: Further additional configuration can make the system unstable.
config[1036644698]: Free memory resources before adding any configuration to the system.
config[1036644698]: Use "show watchdog" exec command to get memory state of the system.

RP/0/RSP0/CPU0:ASR9K(config)#

=======================================================

I'm attach screenshot " show watchdog memory-state location all" and " show processs Memory location 0/0/CPU0"

 

I'm search on internet, found this article 

ios-xr-how-to-change-ltrace-usage 

 

and bugs id

 

My Question 

1.  how to define a memory process that causes a severe system memory state?

2.  How solved this issue, is the link above related to the case on my router. ?

 

 

please help and give me suggestions about that.

 

thanks 

 

ubay stenlly

 

 

 

 

5 Replies 5

robmabayu
Level 1
Level 1

Hi master. Please help

what is your bgp scale? Number of overall routes>

 

Sam

Hi Smilstea

thanks for your reply to this my question.

 

  • ISP A - 895107  on interface 0/0/019 same hw-module
  • ISP B  - 880731 on interface 0/0/0/1 same hw-module
  • currently ISP A status Idle 
  • but logging still show, SHMWIN: Error encountered: System memory state is severe, please check the availability of the system memory
  • and status memory state "SEVERE" on module 0/RSP0/CPU0

 

thanks

 

Can you provide the following outputs?
Show process memory
Show shmwin summary

robmabayu
Level 1
Level 1

Hi master

 

Any update