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How to check uptime in a card on an ASR1006

danieldores
Level 1
Level 1

Hello,

How can you check the uptime of a card on an ASR1006?
We had ESP20 that was constantly crashing, yet the timers didn't change.

if you do a "show platform" It only shows the time when the card was installed in the chassis

Chassis type: ASR1006             

Slot      Type                State                 Insert time (ago) 
--------- ------------------- --------------------- ----------------- 
1         ASR1000-SIP10       ok                    2y24w         
 1/0      SPA-5X1GE-V2        ok                    2y24w         
 1/1      SPA-1XOC3-ATM-V2    ok                    2y24w         
2         ASR1000-SIP10       ok                    2y24w         
 2/0      SPA-5X1GE-V2        ok                    2y24w         
 2/1      SPA-1XOC3-ATM-V2    ok                    2y24w         
R0        ASR1000-RP2         ok, active            2y24w         
R1        ASR1000-RP2         ok, standby           2y24w         
F0        ASR1000-ESP20       ok, active            2y24w         
F1        ASR1000-ESP20       ok, standby           3d23h         
P0        ASR1006-PWR-DC      ok                    2y24w         
P1        ASR1006-PWR-DC      ok                    2y24w         

Slot      CPLD Version        Firmware Version                        
--------- ------------------- --------------------------------------- 
1         07091401            15.0(1r)S                           
2         07091401            15.0(1r)S                           
R0        08103002            15.0(1r)S                           
R1        08103002            15.0(1r)S                           
F0        08041102            15.0(1r)S                           
F1        08041102            15.0(1r)S            

or


"show plat diag"

Chassis type: ASR1006             

Slot: 1, ASR1000-SIP10       
  Running state               : ok
  Internal state              : online
  Internal operational state  : ok
  Physical insert detect time : 00:00:46 (2y24w ago)
  Software declared up time   : 00:01:37 (2y24w ago)
  CPLD version                : 07091401
  Firmware version            : 15.0(1r)S

Sub-slot: 1/0, SPA-5X1GE-V2
  Operational status          : ok
  Internal state              : inserted
  Physical insert detect time : 00:00:38 (2y24w ago)
  Logical insert detect time  : 00:01:46 (2y24w ago)

Sub-slot: 1/1, SPA-1XOC3-ATM-V2
  Operational status          : ok
  Internal state              : inserted
  Physical insert detect time : 00:00:38 (2y24w ago)
  Logical insert detect time  : 00:01:50 (2y24w ago)

Slot: 2, ASR1000-SIP10       
  Running state               : ok
  Internal state              : online
  Internal operational state  : ok
  Physical insert detect time : 00:00:46 (2y24w ago)
  Software declared up time   : 00:01:40 (2y24w ago)
  CPLD version                : 07091401
  Firmware version            : 15.0(1r)S

Sub-slot: 2/0, SPA-5X1GE-V2
  Operational status          : ok
  Internal state              : inserted
  Physical insert detect time : 00:00:38 (2y24w ago)
  Logical insert detect time  : 00:01:50 (2y24w ago)

Sub-slot: 2/1, SPA-1XOC3-ATM-V2
  Operational status          : ok
  Internal state              : inserted
  Physical insert detect time : 00:00:39 (2y24w ago)
  Logical insert detect time  : 00:01:54 (2y24w ago)

Slot: R0, ASR1000-RP2         
  Running state               : ok, active
  Internal state              : online
  Internal operational state  : ok
  Physical insert detect time : 00:00:46 (2y24w ago)
  Software declared up time   : 00:00:46 (2y24w ago)
  Became HA Active time       : 00:03:17 (2y24w ago)
  CPLD version                : 08103002
  Firmware version            : 15.0(1r)S

Slot: R1, ASR1000-RP2         
  Running state               : ok, standby
  Internal state              : online
  Internal operational state  : ok
  Physical insert detect time : 00:00:46 (2y24w ago)
  Software declared up time   : 00:01:31 (2y24w ago)
  CPLD version                : 08103002
  Firmware version            : 15.0(1r)S

Slot: F0, ASR1000-ESP20       
  Running state               : ok, active
  Internal state              : online
  Internal operational state  : ok
  Physical insert detect time : 00:00:46 (2y24w ago)
  Software declared up time   : 00:01:30 (2y24w ago)
  Hardware ready signal time  : 00:00:47 (2y24w ago)
  Packet ready signal time    : 00:01:46 (2y24w ago)
  Became HA Active time       : 2y23w (3d23h ago)
  CPLD version                : 08041102
  Firmware version            : 15.0(1r)S

Slot: F1, ASR1000-ESP20       
  Running state               : ok, standby
  Internal state              : online
  Internal operational state  : ok
  Physical insert detect time : 2y23w (3d23h ago)
  Software declared up time   : 2y23w (3d23h ago)
  Hardware ready signal time  : 2y23w (3d23h ago)
  Packet ready signal time    : 2y23w (3d23h ago)
  CPLD version                : 08041102
  Firmware version            : 15.0(1r)S

Slot: P0, ASR1006-PWR-DC
  State                       : ok
  Physical insert detect time : 00:01:10 (2y24w ago)

Slot: P1, ASR1006-PWR-DC
  State                       : ok
  Physical insert detect time : 00:01:11 (2y24w ago)

What are the first and second timers exactly of this output? 

Note: the timers only changed when we swapped  the ESP20 of the Slot F1

1 Reply 1

xthuijs
Cisco Employee
Cisco Employee

first of all congrats on the 2 and a half year uptime! :)

I see that one of the ESP's was inserted or up since 3 days, so that was the one that was crashing constantly?

F0        ASR1000-ESP20       ok, active            2y24w         
F1        ASR1000-ESP20       ok, standby           3d23h      

the iffy part of uptime is that if you have redundant processors/cards etc, eg like RPR(+), the uptime doesnt reset when there is a RP failover.

That might be part of it.

ps this is the XROS forum, we focus here on mostly XR related products and sw. Not that you can't ask anything else, but our expertise is not in the XE area or ASR1000 series... just fyi :)

regards

xander