WEBEX Error configuring hybrid Calendar not connecting with O365

[abdulwadoodkhan]

Webex given error An unexpected error occurred. TrackingID: ATLAS_02c579ae-c80e-afc1-2e2c-0243deeeea84_28

Debugging File info:

Referrer: Control Hub notification toaster-links
Browser URL: https://admin.webex.com/services?office365=success
Control Hub Build: 20200717-86f62a3
View State: main > services-overview
View Org ID: 32999985-9047-4709-b566-bdcdf0dd7825
Logged-in User ID: 8c81df56-fe08-4134-960a-eb90a9e16ee6
Logged-in User Org ID: 32999985-9047-4709-b566-bdcdf0dd7825
Logged-in User Clock UTC: Tue, 21 Jul 2020 08:46:28 GMT
Notification Type: error

Request Response: Received 400 Bad Request for GET on https://calendar-cloud-connector-a.wbx2.com/api/v1/orgs/32999985-9047-4709-b566-bdcdf0dd7825/services/squared-fusion-cal/provisioning/confirmO365Provisioning?testEmail="testingemail@domain.com"
TrackingID: ATLAS_641d52a8-937d-a817-af58-f87de137cb71_28

Message: An unexpected error occurred. TrackingID: ATLAS_641d52a8-937d-a817-af58-f87de137cb71_28

Hybrid calendar not integrating with O365.

[sanunara]

Hi, 

make sure you are following the same steps from the below document
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/calendarservice/cmgt_b_deploy-spark-hybrid-calendar-service.html

Thanks

[Ramon G.]

Hello, please better provide screenshoot of the issue. At which part of the process are you getting the error?

[shah.a.jawad]

Hi,

I have this problem too, did anyone find the resolution for this error. Is this error occurring because of tenant user account.

[Mike_Brezicky]

Have you enabled other accounts successfully for Hybrid Calendar or is this the first attempt?