Problems to upgrade a WAE.

[jsol]

I'm trying to upgrade a WAE-512 from version 4.0.13.b.23 to 4.0.17.b.14 using http. A few minutes after pressing the submit button it appears the following message at the web:

(4.0.13.b.23 [Backup of software done earlier. Backing up flash configuration ... Done Reclaiming unused flash safe state sectors ... Done.] )

It stops here and the device is not upgraded. I've rebooted the WAE-512 and tried again but with the same result. I've an other WAE-512 and it was upgraded in the same way (via http) without any problem. Any idea about how to solve this issue?

Thanks,

Jordi.

[Mohamed Anees Mohammed Abdulla]

Can you try this?

1. Copy the 4.0.17 image to local WAE

copy ftp disk ?

2. install the image

install ?

[dstolt]

Jordi,

After the WAE images the flash, the disk imaging should start, so I would definitely check the disks. Check your disks with "sh disk detail", do any of them show problems?

If the disks look good, I would recommend that you manually attempt to image the box with the following command...

"copy ftp/http install..."

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v4013/command/reference/execmds.html#wp1043584

This way you can interactively see what is going on with the actual install.

Hope that helps,

Dan