Hi Community,
I am working on deployment and recovering WAAS service in my company. Some of modules were decommissioned in past (site was closed and all equipment moved to central office) some might be new one.
Situation.
There is a module.
XXXXXXXXXXXXXX#sh inventory
NAME: "CISCO2911/K9", DESCR: "CISCO2911/K9 chassis, Hw Serial#: FCZ182260NM, Hw Revision: 1.0"
PID: CISCO2911/K9 , VID: V07 , SN: XXXXXXXXXXX
NAME: "Services Module with Services Ready Engine on Slot 1", DESCR: "Services Module with Services Ready Engine"
PID: SM-SRE-910-K9 , VID: V01 , SN: XXXXXXXXXX
NAME: "C2911 AC Power Supply", DESCR: "C2911 AC Power Supply"
PID: PWR-2911-AC , VID: V05 , SN: XXXXXXXXXX
I am trying to enable it. I have configured router,
XXXXXXXXXXXX#sh run int SM1/0
Building configuration...
Current configuration : 237 bytes
!
interface SM1/0
description XXXXXX SRE module
ip unnumbered GigabitEthernet0/1.173
service-module fail-open
service-module ip address XXX.144.173.10 255.255.255.0
service-module ip default-gateway XXX.144.173.1
hold-queue 60 out
end
it's NOT pingable:
XXXXXXXXX#ping XXX.144.173.10
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to XXX.144.173.10, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
Status is as following:
XXXXXXXXXXX#service-module sm1/0 status detailed
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
Module resource information:
CPU Frequency: 1865 MHz
Memory Size: 2530 MB
Disk 0 Size: 500107 MB
Disk 1 Size: 500107 MB
Disk 2 Size: 2055 MB
No install/uninstall in progress
Localstore Info - (0 apps)
=====================
Retrieving localstore information
However, I am able to open session to this module.
XXXXXXXXXXX#service-module sm1/0 session
Serial ATA Port 0 : ST9500620NS
Serial ATA Port 1 : ST9500620NS
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Duo CPU L9400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
Intel(R) Core(TM)2 Duo CPU L9400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
System now booting...
Please wait...
Please press P to select Primary Boot Loader ...
or S to select Secondary Boot Loader ...
or wait to boot from default configuration ...
.......................................................................................................
SRE module get located and run....
Now booting from secondary boot loader....
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialize network device
Backup current platform configurations....
SRE step 1 - SM registration...
Finding (hd1,3)/296e03bc-3236-4a68-a178-688e56400a1e, failed
Local install not supported
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait ................... done.
Loading disk:/bzImage ... done.
Unable to load image
Error: Selected disk does not exist (21)
ÿnable to boot image
Initializing memory #1. Please wait...
Initializing memory #2. Please wait...
This may take a minute....
Serial ATA Port 0 : ST9500620NS
Serial ATA Port 1 : ST9500620NS
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Duo CPU L9400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
Intel(R) Core(TM)2 Duo CPU L9400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
System now booting...
Please wait...
Please press P to select Primary Boot Loader ...
or S to select Secondary Boot Loader ...
or wait to boot from default configuration ...
.......................................................................................................
SRE module get located and run....
Now booting from secondary boot loader....
Authenticating boot loader....
Secondary Boot Loader authenticated - booting....
Please enter '***' to change boot configuration:
Moreover, I am able to move to:
Please enter '***' to change boot configuration:
***
ServicesEngine Bootloader Version : 2.1.36
ServicesEngine boot-loader>
ServicesEngine boot-loader>
However, whenever I try to install software it gets stuck in the same place:
XXXXXXXXXXXXX#service-module sm1/0 status
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
Module resource information:
CPU Frequency: 1865 MHz
Memory Size: 2530 MB
Disk 0 Size: 500107 MB
Disk 1 Size: 500107 MB
Disk 2 Size: 2055 MB
Install of ftp://*****:*****@XXXXXXXXXXXX/waas-accelerator-6.2.3c.63-k9.bin in progress
Install status : File waas-accelerator-6.2.3c.63-k9.bin.key requested
Localstore Info - (0 apps)
=====================
Retrieving localstore information
And Next:
XXXXXXXXXX#service-module sm1/0 status
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
Module resource information:
CPU Frequency: 1865 MHz
Memory Size: 2530 MB
Disk 0 Size: 500107 MB
Disk 1 Size: 500107 MB
Disk 2 Size: 2055 MB
No install/uninstall in progress
Localstore Info - (0 apps)
=====================
Retrieving localstore information
Complication:
I have tried many options to initiate installation and no result. It seems to be working as I am able to manage module inside but there is something else related to installation.
Dear community, may you advise how can I restore this module?
