We are unable to ping WAAS WAE - 7341 !

[asif.mo01]

Hi !

We are unable to ping WAAS WAE -7341 -k9  ip address!

i was check the cable and Reset also ! we are unable ping 1

We are getting system locator led indication on devices 

regards

Asif

[Hami]

Hi Asif,

Access the device via console and check the alarms.

There may be many reason why u cannot ping. check if physical connection - Speed & duplex , vlan on switch side , IP default gateway  etc.. are correctly configured.

Hami

[asif.mo01]

Hi Hami

Thanks for support !

After Access the device via console and booting the device !

automatically start ping !

Asif 

[asif.mo01]

Hi Hami,

We need your help !

We have configuring  the WAE - SM-SRE-710-K9 Module on CISCO2921/K9 - Version 15.4(3)M1 .

Problem is we are unable to ping our SM-SRE 710 module ip 10.22.12.5 .

Please check below config.

EX : interface SM1/0

 description ***SM-SRE 710 ***

  ip address 10.22.12.1 255.255.255.0

  ip flow ingress

  service-module ip address 10.22.12.5 255.255.255.0

 service-module ip default-gateway 10.22.12.1

no keepalive

No sh

After configuration done Sh run con

interface SM1/0
description ***SM-SRE 710 ***
ip address 10.22.12.1 255.255.255.0
ip flow ingress
service-module fail-open
service-module ip address 10.22.12.5 255.255.255.0
service-module ip default-gateway 10.22.12.1
no keepalive

Asif