Hello,
When using the sample available with the Jabber SDK 11.8.3, it is working perfectly in my lab.
But when I am using it on a customer site, I can login, select the Device associated to an end user, but then I receive the following error message "DeviceRegAuthentication failure".
Here is the environment of my customer :
CUCM : 11.5.1.16900-16
Jabber SDK 11.8.3
Firefox plugin
I have also tried Jabber SDK 11.8.2 with Firefox / Chrome, I face a problem at the same step. I see the following error in the browser : connection lost to the CUCM.
I have check the user rights, he has CTI enable and standard user roles.
The phone allows CTI control.
I see the CTI Manager service up and running.
Could you help me troubleshooting this issue ?
Thanks in advance
David
