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OMG - <CiscoIPPhoneError Number="4" />

HyunSung Jo
Beginner
Beginner

Why? CiscoIPPhoneError Number="4"

My Test History is,,,

1. CM Server Rebooting

2. Other Device Test

3. New Application User ID and Password Registration

Test Device Model is "Cisco IP Phone 7945".

But, AXL and CUCM to Login Very Well.

and, https:// or http://<IP PHONE IP>:80 connect Very Well.

Why, http://<IP PHONE IP>/CGI/Execute or http://<IP PHONE IP>/CGI/Screenshot

not Connected ?

<CiscoIPPhoneError Number="4" />

1 Accepted Solution

Accepted Solutions

npetrele
Cisco Employee
Cisco Employee

<CiscoIPPhoneError Number="4"/> is an authentication error. Make sure you are using the correct username and password.  Also make sure the phone is associated with that user.  You may also want to check the authentication URL in CUCM:


System --> Enterprise Parameter --> Phone URL Parameters -> URL Authentication.



View solution in original post

2 Replies 2

npetrele
Cisco Employee
Cisco Employee

<CiscoIPPhoneError Number="4"/> is an authentication error. Make sure you are using the correct username and password.  Also make sure the phone is associated with that user.  You may also want to check the authentication URL in CUCM:


System --> Enterprise Parameter --> Phone URL Parameters -> URL Authentication.



Thank You.

Nicholas.

And, I'm Developing "Pushing Notification Web Page".

Do you know sample code url? or shared site?

My develop environment is JSP.

(JavaScript, jQuery, SpringFramework).

but programming note and SDK file is ASP.

Do you help me ?

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