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Remote Expert for thin client

W S H FERNANDO
Level 4
Level 4

Hi Experts,

I have deployed remote expert to one of my customer, then need to embedded the REM to their Kios thin client.. Anyone have done this before ?

Any guide for this ?

Regds

Sasith

4 Replies 4

robdoyle
Cisco Employee
Cisco Employee

Hi Sasith,

I think there is a limitation using headless IE versions in such situations. I would recommend using Chrome if you can.

Regards,

Rob

Hi Robert

Thanks for your reply.

My actual requirement is to develop .NET Client using SDK, because of the limitations, this this application (.exe) file will execute from the Kios

Actually Im following the below document, Chapter 8, Im bit stuck with Visual Studio coding.

Really appreciate your help on this.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/remote_expert_mobile/remote_expert_m…

robdoyle
Cisco Employee
Cisco Employee

Hi Sasith,


I don't have direct experience of developing with the .Net SDK but a sample app is bundled with Remote Expert Windows .NET SDK 11.6.1.10000-7.zip available from  https://developer.cisco.com/site/remote-expert-mobile/downloads/sdk/

Thanks Robert

I will play around this ...

Regds

Sasith