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Ambiguity in CTI RP documentation

stephan.steiner
Spotlight
Spotlight

In the routing section of the JTAPI dev guide, it states:

 

"You can configure each CTI RoutePoint with only one line in the Cisco Unified Communications Manager. A single CTI RoutePoint supports a maximumof 34 lines.To support more than 34 lines,"

 

So, how can a CTI RP support up to 34 lines if only one can configured?

1 Reply 1

dstaudt
Cisco Employee
Cisco Employee

A quick check seems to indicate you can add multiple lines to a CTI-RP, however, I'm not 100% sure that means full support in JTAPI; though the document ambiguity points towards 'yes'.  Creating a multi-line CTI-RP, everything seems to work OK in the JTAPI Test Tool at first glance.

 

Will open a doc defect to see if this can be clarified.

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