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Fax detection for inbound call to a route point?

derrickgunter
Level 5
Level 5

Does Cisco JTAPI provide fax detection for inbound calls to RPs?

The idea is to detect calls made from a fax machine to a wrong number that happens to be a RP in a call centre.

If not are there other Cisco solutions for this?

Thanks.

2 Replies 2

mpotluri
Level 5
Level 5

Cisco JTAPI doesn't provide fax detection.

Not aware of any Cisco solutions.

Thanks Mohan.