Call Control

We developed an xml application for the cisco phone using our test call manager (version 10.5). This xml application uses jtapi to communicate with cucm. Some test users running version 9.x of cucm are getting the following error.Unable to create pro...

Does Cisco JTAPI provide fax detection for inbound calls to RPs?The idea is to detect calls made from a fax machine to a wrong number that happens to be a RP in a call centre.If not are there other Cisco solutions for this?Thanks.

Hi everyonecan anyone guide me to where in DevNet or Cisco WEB site I can download a document showing list of IP phones and Cisco sofphones that support built-in-bridge  (BIB).many thanks

Hi,Has anyone experience this? I have a call that arrives at a CTI route terminal, the call is redirected to a phone.Whilst alerting on the phone, the JTAPI events indicate a new connection joining and the original caller disconnecting?How/why would ...

We have a problem with a call flow :Call arrives from SBC to CTI Route point and our application then routes the call to another CTI route point that is setup to provide audio, this call then gets redirected to a handset when a user is available (our...

The developer guide indicates that this will insert tones "out-of-band" but doesn't really mention what type of out-of-band method (RFC 2833? SIP KPML? SCCP keypress?).Is there a way to have the server with the TSP/media driver insert RFC2833 without...

Is there a way to provision access to a CTI account to control all phone devices in the cluster?  I don't want to use the method of adding devices in the account controlled device form.

Hello,is the following scenario possible using TAPI & CUCM?-A has a call with B on line 1- A has a call with C on line 2- A somehow mixes the two calls, so that B and C will be together in a call, without A, and without C to be needed to answer anoth...

Hello,I'm connecting to CUCM 10.5.1 and the IT guys who have set it up say that they have enabled the call out ringtone (the music that the dialer hears). I have tested this with Cisco IP Communicator and yes, it has a ringing sound when making a cal...

Hi all,we are using CiscoJtapiProperties.updateCertificate to download the client and server certificates from the CUCM. In the wireshark I see that the file CTL* was downloaded successfully. After downloading the method is returning an exception:jav...

We are kinda new when it come to customize web application to call TAPI. Previously, we have been using Web dialer to make a call to the destination number without problem and want to upgrade our application to another level. Note that this case, we ...