Call Control

Resolved! Need help on TCL scripting

Hello Guys,I am trying to create a TCL scipt to play the greeting before the call reaches the destination. I do not want to apply it to the incoming dial-peer but to the out-bound dial-peer pointing to the call manager. Can any one help me out with ...

What is cause 500 and where is it defined?

I see lots of other constants in CiscoCallEv.java but none for 500: public static final int CAUSE_INTERWORKINGUNSPECIFIED = 127; public static final int CAUSE_CTIPRECEDENCEOUTOFBANDWIDTH = 129; public static final int CAUSE_REDIRECTED = 200; publ...

Resolved! xml service application and sending dtmf

We have built a service application on the cisco phone however when that application is up on the phone, the phones dial pad is inoperable. This means that if the user is using our service application on the phone and needs to send dtmf tones, they a...

Delayed ProvOutOfServiceEv and ProvInServiceEv

The provider goes out of service then back in service but these events get queued for a long time. In the meantime some DNs go out of service and back in service causing CiscoAddrInServiceEv to be sent *before* ProvInServiceEv. The result is that th...

aTapi API SetupTransfer is not working for Consultation call

Hi,Connected CUCM 10.5 using atapi.Monitoring three extension e.g,1830001,1830002 and 18300031830001 and 1830002 are connected.I wanted to consult 1830003 from 1830002 and for this using aTapi method SetupTransfer(MakeCallParams param) for consultat...

Resolved! Misconfigured device causes ProviderOutOfServiceEvent

Hi Everyone,We have a customer that mistakenly associated a logout profile with a device with no lines configured. As shown in the attached jtapi log this resulted in an DeviceLineInfoEvent error followed by a NullPointerException. It appears that t...

Unable to create provider - protocol version not supported

We developed an xml application for the cisco phone using our test call manager (version 10.5). This xml application uses jtapi to communicate with cucm. Some test users running version 9.x of cucm are getting the following error.Unable to create pro...

Fax detection for inbound call to a route point?

Does Cisco JTAPI provide fax detection for inbound calls to RPs?The idea is to detect calls made from a fax machine to a wrong number that happens to be a RP in a call centre.If not are there other Cisco solutions for this?Thanks.

IP phones and softphones supporting BIB

Hi everyonecan anyone guide me to where in DevNet or Cisco WEB site I can download a document showing list of IP phones and Cisco sofphones that support built-in-bridge (BIB).many thanks

Resolved! Adding call observers on application startup - missing events

All,Building a JTAPI enterprise service that queries a provider for all it's addresses and terminals to add CallObserververs, AddressObservers and TerminalObservers for each address and terminal once the service startups up (usually before users star...

Resolved! CP 8841 - com.cisco.jtapi.PlatformExceptionImpl: Terminal is restricted

Hello, I'm having problems with attaching a call observer on 8841 phone, JTapi on CUCM 10.5 is throwing an exception when i try to attach a call observer on 8841 phone.Does anybody know how to add a call observer to cisco phone 8841 on JTapi interfac...

caller id changing on inbound call?

Hi,Has anyone experience this? I have a call that arrives at a CTI route terminal, the call is redirected to a phone.Whilst alerting on the phone, the JTAPI events indicate a new connection joining and the original caller disconnecting?How/why would ...

Inbound SIP call - Caller ID changes

We have a problem with a call flow :Call arrives from SBC to CTI Route point and our application then routes the call to another CTI route point that is setup to provide audio, this call then gets redirected to a handset when a user is available (our...

Resolved! TCL example its-CISCO issue

Hello i trying to use example its-CISCO and i getting next error .. any idea ??? general configure information below errorthanks in advence*Feb 25 19:38:36.547: //187//TCL :/tcl_PutsObjCmd: proc act_Setup*Feb 25 19:38:36.547: *Feb 25 19:38:36.547: //...

lineGenerateDigits and RFC 2833?

The developer guide indicates that this will insert tones "out-of-band" but doesn't really mention what type of out-of-band method (RFC 2833? SIP KPML? SCCP keypress?).Is there a way to have the server with the TSP/media driver insert RFC2833 without...

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Call Control

Forum Posts

Resolved! Need help on TCL scripting

What is cause 500 and where is it defined?

Resolved! xml service application and sending dtmf

Delayed ProvOutOfServiceEv and ProvInServiceEv

aTapi API SetupTransfer is not working for Consultation call

Resolved! Misconfigured device causes ProviderOutOfServiceEvent

Unable to create provider - protocol version not supported

Fax detection for inbound call to a route point?

IP phones and softphones supporting BIB

Resolved! Adding call observers on application startup - missing events

Resolved! CP 8841 - com.cisco.jtapi.PlatformExceptionImpl: Terminal is restricted

caller id changing on inbound call?

Inbound SIP call - Caller ID changes

Resolved! TCL example its-CISCO issue

lineGenerateDigits and RFC 2833?

Update the callers display.

JTAPI application - Implementation

Jabber Web SDK

How to detect call direction in Cisco JTAPI (transfer/conference)?

How to always extract agent & customer numbers from JTAPI events?

Retreiving Call data using JTAPI

JTPAI Identify the Original Connection

Creating Call Park Simulation App

Unity Connection 12.5 | CUPI API issue

IP-Phone Custom Rx Stream: Merging It Into Call's Tx Stream