11-26-2014 11:49 PM
Hi All,
I am a newbie in cisco integration with TAPI platform.
We need to integrate cisco-telephony with our custom voice-analyzing software (written in dot-net-C#).
We need that, as soon as a call comes on a cisco-enabled extension, its incoming and outgoing voices should be available/recordable as separate voice files, one file for the caller's voice and one for the callee's voice.
I am following the documentation at: https://developer.cisco.com/site/tapi/documentation/
I am planning to buy the CUCM manager, at url: http://www.cisco.com/web/developer/cucm/content/download.html and http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuae/2_4/english/install/guide/uaevcm.html
I am planning to buy the IP-communicator softphone at url:
http://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-communicator/index.html
Could you please help us with below queries :-
(Q-1)Is it possible to record separate voice-file/data-stream for the voices of caller and callee.
(Q-2)Is it possible to have access to the voice-files/data-streams at any time while the call is still in progress and also after the call.
(Q-3) Could you please let me know if I am following the correct plan for cisco-Tapi integration or I am missing something.
Thanks and Regards,
Anurag
12-11-2014 02:19 PM
According to the TAPI engineers, TAPI can only provide the information that identifies the two streams. You would have to write your own code to capture the data from each stream.
12-12-2014 03:46 AM
Thanks a lot Nicholas.
I am a newbie in Cisco integration.
So, it would be highly helpful if you could please give a pointer to a code-resource or an idea of class/function/code that could be used for getting/identifying the two streams.
Thanks and Regards,
Anurag
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