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JTAPI library: Certificate update failed, reason =9

pavel.micka
Level 1
Level 1

Hi,

we are using JTAPI library version 9.1.1 and we are trying to update certificate. But we get a rather cryptic exception with reason=9.

We found out that the problem starts with java version 1.7.80 (whole 1.7.79) is ok.

So our questions are following:

  • What exactly does reason= 9 mean. (is there any listing of these numbers?)
  • Is there anything we can do to overcome this issue (restriction: we do not want to use such old Java...)

Thanks in advance!

Pavel

103: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.CAPFEventHandler@6bd38b87.endSessionEv: received event [ sessionId=223,reason=9,reasonInfo=null ]

104: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9.installCertificate : CAPFEventCondtionWait  Notified

105: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9.installCertificate : CAPFEventCondtion reset

106: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG: JTAPIProperties.updateCertificate  certStatus =false reason=9

107: Nov 28 23:37:03.577 PST %CAPF-3-ERR:JTAPIProperties.updateServerCert: throwing exception : Certificate update failed, reason= 9

108: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9.sessionEnded : Session ended

109: Nov 28 23:37:03.577 PST %CAPF-3-ERR:updateCertificate: caught exception java.lang.Exception:  JTAPIProperties.updateCertificate : Certificate update failed, reason= 9

110: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9.sessionEnded : CAPFEventHandlerThread shuting down receive thread

111: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9 CAPFReceiveThread.shutdown : shutting down

112: Nov 28 23:37:03.577 PST %CAPF-3-ERR:CAPFMessage.read : caught exception java.net.SocketException: Socket closed

113: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9 CAPFReceiveThread.shutdown : shutting down inputstream closed.

114: Nov 28 23:37:03.577 PST %CAPF-3-ERR:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9 CAPFReceiveThread.run : stream closed

115: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9 CAPFReceiveThread.shutdown : waiting for exit

116: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9 CAPFReceiveThread.run: exiting

117: Nov 28 23:37:03.577 PST %CAPF-DBG-7-DBG:com.cisco.services.CAPFClient.client.implementation.CAPFClientMgrImpl@2929e5e9 CAPFReceiveThread.notifyHanlderOfDemise : notifying handler of demise

118: Nov 28 23:37:03.577 PST %CAPF-3-ERR:com.cisco.services.CAPFClient.client.CAPFTraceModule@2e864e43 caught java.lang.Exception:  JTAPIProperties.updateCertificate : Certificate update failed, reason= 9

java.lang.Exception:  JTAPIProperties.updateCertificate : Certificate update failed, reason= 9

at com.cisco.jtapi.JTAPIProperties.updateCertificate(CTQF)

at com.cisco.jtapi.JTAPIProperties.setSecurityPropertyForInstance(CTQF)

at com.cisco.services.jtprefs.jtprefsFrame.getProviderOpenRequestTimeout(CTQF)

at com.cisco.services.jtprefs.jtprefsFrame.getSyslogCollectorUDPPort(CTQF)

at com.cisco.services.jtprefs.jtprefsFrame.getAlarmServiceHostname(CTQF)

at com.cisco.services.jtprefs.jtprefsFrame.C(CTQF)

at com.cisco.services.jtprefs.jtprefsFrame$28.mouseReleased(CTQF)

at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)

at java.awt.Component.processMouseEvent(Unknown Source)

at javax.swing.JComponent.processMouseEvent(Unknown Source)

at java.awt.Component.processEvent(Unknown Source)

at java.awt.Container.processEvent(Unknown Source)

at java.awt.Component.dispatchEventImpl(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Window.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

2 Replies 2

npetrele
Cisco Employee
Cisco Employee

I don't know what reason=9 means (reason 9 from outer space?),