Hello Everyone,We've run into an issue where we'd like to monitor unsupported devices. Just wondering if anyone knows of a clever workaround for the Polycom SoundPoint 450.Thanks,Richard
Hi Everyone, I have wrote a small class to implements silent monitoring, however I am getting an error while invoking start monitor and I don't know where I have gone wrong in this code. srcAdd = provider.getAddress("2030"); // Agent DN ...
In my application, I want to place a call to an extension (supervisor) based on some event. After that extension answers and presses a digit I want to be able to conference that extension in with another extension's (agent) existing call without any ...
Hi DearI 'm using TCL ivr on cisco 2811 VG, but TCL promt is playing announce after 3 ring later.Here is my call flow:4 port FXO--TCL ivr----H323 VG- ---CUCM-- hunt group..--ip phone (3 member available on the LG)Thanks advance...
Hi, I have implemented a CTI events' listener through JTAPI.On a RTPInputStarted, RTPOutputStarted event for a specific terminal, I can get the ip addresses as to where the RTP streams are.I was wondering if there was a way to actually listen to thos...
I am experimenting with dialing directly to our Oracle SBC's (instead of tandeming through another product that does translations for us). However, our Verizon SIP service requires the INVITE to have a specific domain in the INVITE message. Right now...
I have added address/call/terminal observers successfully to monitor calls and I receiveRTP started/stopped events successfully for audio streams. However, when I use a phone with videocapabilities which has booth voice and video, I am still only rec...
I want to use JTAPI to control a third-party sip phone for making a call, terminating and transferring. Can somebody advise whether third-party sip phones are support on JTAPI for this purpose.
Hello all,I didn't find it useful, Sometime only (5 out of 100 people) few nice people gave any answer, other just ignore it even they know. But didn't reply.So what is the use of this place?RegardsAyush Chaudhary
I have a JTAPI application that does call routing using CTI route points. Javadoc documentation for RouteSession.selectRoute(String[]) tells me that the given destinations are tried in priority order. Is there a way to use/call all of the given desti...
Trying to use java getphone from command line to get registered devices but getphone returned invalid registration state for the DX650. This is the return from getphoneDevice: Cisco DX650,SEP689CE2E7012A,falseThe DX650 is registred in CUCM. Keep in...
Hi Team,One of my customer is experiencing a TSP crash intermittently. Customer is using Cisco Attendant Console standard for the calls and it freezes .ACS version : 10.5.2.5(0)TSP product version: 8.5Below is the tsp log output:09:00:28.384 HDR...
Hi GuysCan someone one point in the right direction on how to use JTAPI to push texts to IP Phones. I've not had that much experience with the JTAPI APIs. We have web access disabled for our phones so have to use an alternative way to do this, which ...
We have a situation, where a single call to a CTI Route Point causes multiple routeEvent() method calls to our JTAPI route callback. This happens randomly and usually there is only one routeEvent() method call.
