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"set callInfo(alertTime)" not timing out

Robert H.
Level 1
Level 1

Hello,

My script, after all choices and decisions, transfers the call to an huntgroup with two members on it with a timeout of 30s
I´d like to play a message after 25s of no answer and I´m using the "set callInfo(alertTime) 25" .
I was expecting to receive an ev_setup_done with the status ls_002 after 25s. insted, I receive a "ev_setup_done" after al huntgroup members have been rung (60s) with a status "ls_020"

 

Router version: Cisco IOS XE 16

1 Reply 1

yawming
Cisco Employee
Cisco Employee

Maybe try to make callInfo consistent to see if it helps, I see callinfo and callInfo mixed in the script.