Call Control

I'm in the last legs of implementing silent monitoring.  Currently, I have our local app running as a TAPI application user.  The application user owns two TAPI lines: the monitor and one agent line.  Whenever I attempt to monitor the agent line, the...

Hello All,  Below is my scenario  Extension A is observed   Caller calls from PSTN to Extension A  Extension A rings and A Rejects the call.I am using call.drop() to reject the call. When I invoke this, the call seems to disconnect and then ring all ...

About the Cisco AXL Toolkit downloaded from CUCM 12.0, OS : CentoOS7.4 Linuxopenjdk version "11.0.10" 2021-01-19 LTSOpenJDK Runtime Environment 18.9 (build 11.0.10 + 9-LTS)OpenJDK 64-Bit Server VM 18.9 (build 11.0.10 + 9-LTS, mixed mode, sharing) Und...

Hi allI wondering if anyone can help me with this issue. We have multiple UCCX11.6.2 HA clusters within our environment and have been having an issue with calls getting though the UCCX script queue and disconnecting when they are being presenting to ...

Hi, My another team members are using OrecX solution to record Cisco calls. I have a JTAPI application and I would like to capture the nativecallid mentioned on this webpage :http://files.orecx.com/docs/oreka-administrator-manual.htmlfrom Cisco using...

Hello, We develop a Chrome extension to add Cisco Telephony features to a web-based application.For that we use the Cisco Jabber SDK Web (with the installation of the Cisco web communicator Chrome extensions and the SDK Browser Add-on)We are many use...

Hey,is Tapi can works with pyton?

Hello,We develop a Chrome extension to add Cisco Telephony features to a web-based application.For that we use the Cisco Jabber SDK Web (with the installation of the Cisco web communicator Chrome extensions and the SDK Browser add-on for MAC)We are m...

Hello Folks!I'm a beginner and stuck into a problem, required your kind attention!I have a recordcontainer class which I used to collect the customer data and have maintained a list of such objects for the final DB insertion. But I'm facing a strange...

I’m trying to iniate a silent monitoring session using TAPI in my admin C#/.NET application. After creating the CCiscoLineDevSpecificStartCallMonitoring object and filling in the parameters, the call to lineDevSpecific consistently returns the LINEER...

Hello,My script, after all choices and decisions, transfers the call to an huntgroup with two members on it with a timeout of 30sI´d like to play a message after 25s of no answer and I´m using the "set callInfo(alertTime) 25" .I was expecting to rece...