Retrieve Terminal Description from CTI event

[mencarnacion]

Hi Everyone,

Is there a way to actually retrieve the terminal description from a Terminal event?

I can get the called / calling address display name by getCalledPartyInfo().
But what I'm interested in is the actual information of the Terminal.

MAC Address: 000EXXXF0XXX

Description: Lab MyTerminal

Is there a way to get that value?

Thank you.

[mpotluri]

No Cisco JTAPI doesn't have or expose this information. You probably need to use AXL interface.

[mencarnacion]

Hi Mohan,

Could you show me some sample code as to how to do that?

I'm using CUCM 9.1

Thank you.

[mencarnacion · Accepted solution]

Hi Mohan,

I've managed to execute SOAP request to AXL.

	private static void directQuery() throws IOException {
		System.setProperty("javax.net.ssl.trustStore", "C:/glassfish3/glassfish/domains/domain1/config/cacerts.jks");
		System.setProperty("javax.net.ssl.trustStorePassword", "changeit");
		InetAddress addr = InetAddress.getByName("192.168.9.12");
		String host = addr.getHostName();
		System.out.println("TEST += " + host);
		URL url = new URL("https://" + host + ":8443/axl/");
		URLConnection conn = url.openConnection();
		conn.setDoOutput(true);
		String authorization = "user:pass";
		String encoding = Base64.encode(authorization.getBytes("UTF-8"));
		conn.setRequestProperty("Authorization", "Basic " + encoding);
		String version = "10.0";
		conn.setRequestProperty("SOAPAction", "\"CUCM:DB ver=" + version + " getPhone\"");
		conn.setRequestProperty("Content-Type", "text/xml");
		conn.setRequestProperty("Connection", "Keep-Alive");
		// Create an OutputStreamWriter for the URLConnection object and make the request
		OutputStreamWriter writer = new OutputStreamWriter(conn.getOutputStream());
		System.out.println("1 - THIS CURRENT TIME " + System.currentTimeMillis());
		String AXLRequest = "<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:ns=\"http://www.cisco.com/AXL/API/" + version + "\">";
		AXLRequest += "<soapenv:Body><ns:getPhone><name>SEP000C30527EAF</name></ns:getPhone></SOAP-ENV:Envelope>";
		writer.write(AXLRequest);
		// writer.write(AXLRequest);
		writer.flush();
		// Read the response
		BufferedReader reader = new BufferedReader(new InputStreamReader(conn.getInputStream()));
		// Output the response to the console;
		String line;
		String response ="";
		while ((line = reader.readLine()) != null) {
			System.out.println(line);
			response += line;
		}
		System.out.println("2 - THIS CURRENT TIME " + System.currentTimeMillis());
		writer.close();
		reader.close();
		parseSOAPDeviceResponse(response);
	}

Thanks